Showing posts with label autobiography. Show all posts
Showing posts with label autobiography. Show all posts

Saturday, August 22, 2009

At the Crossroads-and a Momentous Decision (Chapt. 17, Autobiography of Herbert W. Armstrong, Vol. 1)

Herbert W Armstrong Autobiography
It was humiliating to have to admit my wife had been right, and I had been wrong, in the most serious argument that ever came between us.

Disillusionment

But to my utter disappointed astonishment, I found that much of the popular church teachings and practices were not based on the Bible. They had originated, as research in history had revealed, in paganism. Numerous Bible prophecies foretold it. The amazing, unbelievable truth was, the source of these popular beliefs and practices of professing Christianity was, quite largely, paganism and human reasoning and custom, NOT the Bible!

I had first doubted, then searched for evidence, and found proof that God exists—that the Holy Bible is, literally, His divinely inspired revelation and instruction to mankind. I had learned that one’s God is what a person obeys. The word Lord means master—the one you obey! Most people, I had discovered, are obeying false gods, rebelling against the one true Creator who is the supreme Ruler of the universe.

The argument was over a point of obedience to God.

The opening of my eyes to the truth brought me to the crossroads of my life. To accept it meant to throw in my lot with a class of humble and unpretentious people I had always looked upon as inferior. It meant being cut off from the high and the mighty and the wealthy of this world, to which I had aspired. It meant the final crushing of vanity. It meant a total change of life!

Life and Death Struggle

It meant real repentance, for now I saw that I had been breaking God’s Law. I had been rebelling against God. It meant turning around and going the way of God—the way of His Bible—living according to every word in the Bible, instead of according to the ways of society or the desires of the flesh and of vanity.

It was a matter of which way I would travel for the remainder of my life. I had certainly reached the crossroads!

But I had been beaten down. God had brought that about—though I didn’t realize it then. Repeated business reverses, failure after failure, had destroyed self-confidence. I was broken in spirit. The self in me didn’t want to die. It wanted to try to get up from ignominious defeat and try once again to tread the broad and popular way of vanity and of this world. But now I knew that way was wrong! I knew its ultimate penalty was death. But I didn’t want to die now!

It was truly a battle for life—a life and death struggle. In the end, I lost that battle, as I had been losing all worldly battles in recent years.

In final desperation, I threw myself on His mercy. If He could use my life, I would give it to Him—not in physical suicide, but as a living sacrifice, to use as He willed. It was worth nothing to me any longer.

Jesus Christ had bought and paid for my life by His death. It really belonged to Him, and now I told Him He could have it!

From then on, this defeated no-good life of mine was God’s. I didn’t see how it could be worth anything to Him. But it was His to use as His instrument, if He thought He could use it.

JOY in Defeat

This surrender to God—this repentance—this giving up of the world, of friends and associates, and of everything—was the most bitter pill I ever swallowed. Yet it was the only medicine in all my life that ever brought a healing!

For I actually began to realize that I was finding joy beyond words to describe in this total defeat. I had actually found joy in the study of the Bible—in the discovery of new truths, heretofore hidden from my consciousness. And in surrendering to God in complete repentance, I found unspeakable joy in accepting Jesus Christ as personal Saviour and my present High Priest.

I began to see everything in a new and different light. Why should it have been a difficult and painful experience to surrender to my Maker and my God? Why was it painful to surrender to obey God’s right ways? Why? Now, I came to a new outlook on life.

Somehow I began to realize a new fellowship and friendship had come into my life. I began to be conscious of a contact and fellowship with Christ, and with God the Father.

When I read and studied the Bible, God was talking to me, and now I loved to listen! I began to pray, and knew that in prayer I was talking with God. I was not yet very well acquainted with God. But one gets to be better acquainted with another by constant contact and continuous conversation.

A Doctrine at a Time

So I continued the study of the Bible. I began to write, in article form, the things I was learning. I did not then suppose these articles would ever be published. I wrote them for my own satisfaction. It was one way to learn more by the study.

I had been reared of Quaker stock. The Quakers do not believe in water baptism. But now I wanted to prove, by the Bible, whether I ought to be baptized. So I began to study about baptism—and receiving the Holy Spirit.

As this study of the Bible continued, I was forced to come out of the fog of religious babylon a single doctrine at a time. It was years later before I came to see the whole picture—to understand God’s purpose being worked out here below, and why, and how, He is working it out. Like a jigsaw puzzle, the many single doctrinal parts ultimately fit together, and then, for the first time, the whole picture burst joyfully into view.

It was like being so close to one tree at a time I could not see the forest. I had to examine every doctrinal tree in the religious forest. Many, as I had been brought up to believe them, were felled on close examination in the Bible. New doctrinal trees came into view. But finally, after years, I was able to see the whole forest of truth, with dead doctrinal trees removed.

That is why students at Ambassador College today are able to learn the truth much more rapidly than I could. That is why the readers of The Plain Truth, the regular listeners of The World Tomorrow program, and the students of the Ambassador College Correspondence Course are able to come to mature knowledge of the truth so quickly. The pioneer work has been done. The weeds have been removed. The very trunks of the trees of false doctrines have been chopped down and uprooted.

But I myself had to check carefully and test every doctrine, one at a time.

And so next, after repentance and surrender to God, came an intensive study of water baptism.

Disillusioned About Preachers

During my initial six months’ study, I had studied not only the Bible, but every book, booklet or tract I could get on the religious subjects under study. On the Sabbath question, I had sought out eagerly and studied avidly everything I could find against the Sabbath and supporting Sunday as the “Lord’s Day.” But I had tried to be fair, and searched also the literature on the other side of the question. But always the Bible was the sole authority. Thus I became quite familiar with Seventh-Day Adventist literature.

Never, however, did I attend any Seventh-Day Adventist church service.

Also I checked over carefully the literature of the Church of God, with headquarters at Stanberry, Missouri.

Upon surrender to God, I had lost all sense of animosity toward Mrs. O. J. Runcorn, the elderly lady who had started my wife on the religious “fanaticism” which proved to be God’s truth. We even came to call her and her husband our spiritual parents. Mrs. Armstrong and I visited with her frequently when in Salem at the home of my parents. Through her and her husband we became acquainted with a small group of “Church of God people” in Salem and near Jefferson, Oregon.

One day when we were in Salem we learned that a preacher of this Church of God had just arrived from Texas, an Elder Unzicker. He and his wife were staying at the home of a neighbor, member of the Church of God. Mrs. Armstrong and I walked across the street to this neighbor’s house to see him. I wanted to ask him questions about water baptism.

Questioning Other Ministers

Next I went to a Baptist minister in Portland, to learn why Baptists believe in baptism. He was courteous and patient, glad to explain his church’s teachings.

I went to a Seventh-Day Adventist minister. He, too, was courteous and glad to explain his belief, according to the Bible.

Then, finally, I went to see a minister of the Friends Church.

I asked him why the Quakers did not believe in water baptism. He explained the Quaker belief. They believe in spiritual, not water, baptism.

“Well, Herbert,” he said finally, “I’ll have to confess I can’t honestly justify our church position by the Bible. This very thing bothered me a great deal when I first felt called into the ministry. At first, I felt I could not consistently become a minister in the Friends Church because this stand on water baptism really bothered me. But then, I looked at some of the great preachers of the church (naming several, including my own great-uncle Thomas Armstrong), and they all seemed to be holy men of God. And so I decided that if such great and holy men could preach against water baptism, so could I.”

To me, this was disillusioning and discouraging. It showed me that ministers are human, like other people, after all. As a boy, I had somehow come to assume that ministers of religion are different from other people. Preachers were holy. Other people were sinners. Other people had human nature. But preachers were above the temptation and weaknesses of mortal humans. They were a sort of special species, about half way between ordinary humans and God. I had looked on ministers of religion with a sort of embarrassed awe. I think many people think of the clergy in similar manner.

Of course I was not a minister, and at that time did not ever expect to be. In my Bible study up to this point I had become painfully aware that “the heart [human] is deceitful above all things, and desperately wicked” (Jeremiah 17:9). This is true of every human, and I had to realize it included me. But I had to come to see that clergymen are human also—and perhaps have even a harder fight against temptation than laymen.

My Experience Utterly Unique

Actually, though I didn’t realize it then, I was, myself, being literally thrust into the Ministry of Christ, though not at all of my own seeking. And I know now that my experience was, in all probability, utterly unique! Most certainly the manner in which I was put into it was unlike any other I had heard of.

How does the average minister come to enter the clergy? I’m sure most choose the ministry in the same manner that other young men choose medicine, law, architecture or science as a life profession. So, naturally, they enter into whatever course of preparation is provided by their particular religion, church or denomination. Probably they enter a theological seminary. There they are taught the doctrines of their particular religious organization.

But I did not belong to any particular religion, church or sect. I did not choose the clergy as a profession. Actually, that would have been the very last choice in my case. But, though it was not yet realized, the profession I had chosen, after thorough self-analysis and survey of professions and occupations—journalism and advertising—provided the very background, training and experience to fit me for what I was now being drawn into.

I did not enter the course of study of some particular religion or church. I was not being taught by man! I had entered on the in-depth study of the Bible to prove my wife was wrong in a new religious belief. Being challenged also on the theory of evolution, my research led me to question even the existence of God and the authority of the Bible. And I had accepted the reality of the existence of God, and the authority of the Bible, only after finding incontrovertible proof.

How do most people come to believe what they do? The philosopher C. E. Ayres commented that few indeed ever stop to inquire in retrospect how they come to believe what they do, or why they believe it. Most people believe whatever they have been taught, or what they have read, or heard, or whatever their particular group, religion, church, political party, or area of the world believes. They simply “go along.” They carelessly assume because others do.

Our system of education encourages this. It fails abysmally to teach growing children to think for themselves, to question, to seek proof before believing. In school and college students are taught to accept and memorize whatever is in the textbook, or given in the lecture. They are graded on how well they have accepted and memorized what has been thus funnelled into their unsuspecting minds. And I know of no seminary that departs from this process, or encourages students to thoroughly question whether their sectarian doctrines are true.

Of course, too, people usually believe what they want to believe. That is to say, they refuse to believe what they don’t want to believe. But in my case I was forced, on thorough examination and research, to believe what, prior to that research, I had definitely and vigorously not wanted to believe. I was forced, to accept, on proof, that which I had started out to prove false. I was forced to admit, under most humiliating circumstances, on proof, what I had hoped to disprove.

And what I was forced, on proof, to accept was probably the most unpopular belief, and the hardest for most people to accept. But I had, against my wishes, found it to be true, and once proved true. I did finally come to embrace it with gladness and joy!

In no other manner, I believe, could the mind of anyone have been opened to see the most basic, vital truths of the revealed Message of God to mankind—the most important knowledge of all—utterly overlooked and unrealized by this world’s religions, churches and sects.

It was in this unique manner that I was brought to discover the missing dimension in education—the truth as to why humanity was put on this earth—the true purpose of human life—the cause of all the world’s unhappiness, unsolvable problems and evils—the difference between the true values and the false—the way that can be the only CAUSE of peace between nations, groups and individuals—the only cause of true success in life with happiness, peace, prosperity and abundance.

No, I know of no one who was thrust into the Ministry of Jesus Christ, untaught by man, but by the living Christ through His written Word, in the manner in which I was. I didn’t realize it yet, but I was being brought into His Ministry by the living Christ in a manner utterly unique, and totally unlike any other of which I know!

But back, now, to my study in regard to baptism.

Begotten of God

Finally the study of the subject of baptism was completed. There was no longer doubt. Peter had said: “repent, and be baptized every one of you in the name of Jesus Christ for the remission of sins, and ye shall receive the gift of the Holy Spirit” (Acts 2:38). To Cornelius and his house, who already had received the Holy Spirit, Peter said: “Can any man forbid water, that these should not be baptized, which have received the Holy Spirit as well as we? And he commanded them to be baptized in the name of the Lord” (Acts 10:47-48).

It was a command. There was no promise of receiving the Holy Spirit until after being baptized—although Cornelius, the exception to the rule, had been begotten by the Holy Spirit prior to baptism. Yet even he was commanded to be baptized in water. What I had learned in this study on baptism is recounted in our free booklet All About Water Baptism.

And so I was baptized forthwith and without delay.

Immediately upon coming up out of the water, I definitely experienced a change in attitude and in mind generally. I had already repented and surrendered to God’s rule over my life. The natural carnal hostility to God and His Law already had gone.

Yet, now, for the first time, I felt clean! I knew, now, that the terribly heavy load of sin had been taken off my shoulders. Christ had paid the penalty for me. All past sins were now blotted out by His blood. My conscience was clean and clear.

For the first time in my life I experienced real inner PEACE of mind! I realized, as never before, how futile and useless and foolish are the ways of this world, on which most people set so much store. There was a quiet, wonderful happiness of mind in the sure knowledge that now I was actually a begotten son of God! I could really call God Father!

There were no excitable physical sensations or exhilarating feelings running up and down the spine. Nothing of the nervous system. That is physical—not spiritual. Nothing of the senses—nothing sensual, as some people, diabolically misled and deceived claim to experience. But there was a knowing! There was an unmistakable renewing of the mind (Romans 12:2).

For six months I had struggled night and day, with a carnal mind, to learn the truth about one single doctrine in the Bible. Prior to that my wife and I had read the Bible clear through—but I had not understood a WORD of it! Most of the time I asked my wife to do the reading, because she could read faster. We got through quicker. But it was like reading or listening to a foreign language. I simply could not UNDERSTAND the BIBLE!

But now, from this point of baptism on, a strange, wonderful, delightful new thing took place. I could read the Bible and understand what I read! Of course I could not understand the whole Bible in five or ten minutes. I still had to study it a doctrine at a time. But it was understandable! It made sense! Even though it took time, I was now getting some place. But I was comprehending and learning so much faster than during that initial six months’ study!

It was like a miracle! And indeed, it WAS a miracle! The very Holy Spirit of God had come into and renewed my mind. I had been baptized by the Holy Spirit into the true Body of Christ, the Church of God—but I did not realize that fact literally. I was still to search earnestly to find the one and only true Church which Jesus founded, before recognizing fully He had already placed me in it! •

College Competition and “Oregon or Bust” (Chapt. 14 - Autobiography of Herbert W. Armstrong)

On expert advice, I had put myself through the college of experience—or, as it is sometimes called, the college of hard knocks. First was a year of want ads on a Des Moines daily newspaper. Later came three years on a national trade journal—the largest in the United States, involving a great deal of travel, and intensive instruction, training, and experience in writing advertising copy, dictating business letters, and later, writing magazine articles. After six months of Chamber of Commerce work, the seven-year career representing the leading bank journals of the nation began.

All these years I had studied diligently. My “major” in this study, of course, was advertising and merchandising. I studied what books were available. I read religiously the trade papers of the profession. I studied psychology. As a “minor” study, I delved into Plato, Epictetus, and other books on philosophy, and continually read Elbert Hubbard (whom I became personally acquainted with) for style in writing. I read human interest articles and other articles on world conditions and on the business of living, in leading magazines.

At the beginning of World War I, I had been able to obtain written recommendations for entrance into the Officers Reserve Corps from such prominent Chicago men as Arthur Reynolds, president of the largest bank in Chicago and second largest in America, testifying that I possessed more than the equivalent of a college education.

But I had not received my education in college.

The Challenge for College Competition

This request from my brother-in-law presented an intriguing challenge. I had taken a confidence-shattering beating in the failure of the Chicago business. But the vanity had not been crushed out of my nature by any means. Here was a chance to match wits with college students. Also it offered a total mental diversion from the Chicago nightmare. It was something I could “sink my teeth into,” with energy and a new interest.

But I knew nothing of how college orations were written, or delivered, or judged. As I mentioned, I asked my brother-in-law if he could bring me copies of a few first-place winning orations.

He brought out to the farm a number of them from the college library, printed in pamphlet form. Immediately I noticed that they were all couched in flowery language—the amateur college-boy attempt at fancy rhetoric, employing five- to seven-syllable words which actually said practically nothing. All the orations were written on such altruistic and idealistic subjects as peace, or prohibition, or love for fellowman. They displayed ignorance of the way to peace, or the problem of alcoholism, or of human experience in living. But they did contain beautiful, high-flown language!

This became very intriguing.

“Tell me, Walt,” I asked, “what is the prevailing style of delivery? Do the oratorial contestants go at it hammer-and-tongs, Billy Sunday style tearing their hair out, throwing chairs across the platform, thundering at their audiences—or do they speak calmly and smoothly, with carefully developed graceful gestures—or how?”

“Oh, they try to speak with as much calm dignity as possible—with graceful gestures.”

One Chance in TWO

“How many contestants will be in this contest?”

“There will be six, including me,” Walter answered.

“All right—tell me, now—would you rather enter this contest with one chance in six of winning, or with one chance in two?”

He didn’t quite understand.

“Why, with one out of two—but what do you mean?”

“Well, Walt,” I replied, “I guess I’m not much of a conformist. I often break precedent. I figure it this way: if you write a flossy, flowery oration with big words that say nothing, and attempt to compete with these upperclassmen of greater experience on their own terms, you are only one of six contestants, and you probably do not even have one chance in six of winning.

“But if you pick for your subject some red-hot controversial topic—if you have the courage to actually attack something, give the plain truth about it, open people’s eyes about it, and work yourself up to white-hot heat of indignation and emotion, and let it fly Billy Sunday style—to start a big controversy—well, either the judges will like your kind of oration, or the other kind. You have one chance in two. If they like the other kind, you lose out—you’ll be voted last place. Then they have to choose among the other five. But if they do like your style, there is no one to choose but you—you’ll be the only contestant with that kind of oration. So, I figure you will be either first or last. You will not be second or third.”

“Say! That sounds good!” exclaimed Walter. “I don’t want to be second or third. I want to win. If I can’t win, I might just as well be last.”

What to Attack?

“O.K. Now we must find something to attack and expose—something that is wrong. Something that will stir up the people. What do you hate the most?”

He didn’t seem to hate anything or anybody. There was nothing I could find that he was really mad at.

“Well,” I said finally, “we’ll have to find something that needs exposing—something you can really flay with forceful language. Come to think of it, right now labor leaders are resorting to some very foul practices. There have been murders, and gross injustices, both against employers and against the union members themselves. I remember when I visited Elbert Hubbard at his Roycroft Inn, at East Aurora, New York, I read a pamphlet of his that really flayed dishonest labor leaders—and he has the best, most prolific vocabulary, and the most effective rhetorical bromides of any writer I know. Suppose we attack labor racketeering.”

He didn’t know anything about it, but he guessed this subject would be as good as any. Immediately we wrote to Roycroft Inn for this booklet I had read. Also we wrote to Governor Allen of Kansas, who had just been on a fiery debate on labor-leader racketeering that had made national headlines.

The Herrin, Illinois massacre had occurred shortly prior to this—where many had been killed. We went all out to obtain facts on how labor leaders (some of them) were racketeering off of their own worker members. Walter explained to me that we were allowed to use a total of 200 words in the 2,000-word oration directly quoted from published sources. We quoted some of the most forceful phrases from Hubbard and Governor Allen.

We did not attack or oppose the principle of unionism. The first line of the oration stated, in the somewhat flowery language which Walter insisted on putting into it against my advice: “There was a time when the laboring man was brutalized by toil. Capital held the balance of power. Labor was cowed into meek submission.”

What was opposed and exposed was the wrong economic philosophy of labor leaders who assumed that management is the enemy of labor—that the two interests run in opposite directions—that laboring men ought to use force and the strike to get all they can, while at the same time they ought to “lay down on the job” and give in return as little as they could. The threat of calling a strike for blackmail purposes—asking a huge payoff from an employer to a crooked labor leader to prevent his stirring up the men for a strike—murders and violence—these things we opposed.

The First Course in Public Speaking

Now began my first real experience in public speaking. I had given talks before dinner groups of retail merchants three times—at Richmond, Kentucky, at Lansing, Michigan, and Danville, Illinois, upon completion of merchandising surveys. But I had never studied public speaking, nor looked into any textbooks on the subject. Before this college oratory experience was over I was to become acquainted with the authors of the two textbooks on the subject used in most of the colleges and universities throughout America. As I now look back over the events of those formative years, in writing this autobiography, it becomes more and more evident that the unseen divine hand was guiding me continually into the very experience and training needed for the Great Calling.

After the oration was written, Walter memorized it. He announced that he was finally ready to begin practice on delivery. We went over to the college chapel at an hour when it was entirely unoccupied. I took a seat about two-thirds’ way back. Walter went to the platform.

He started his oration. Consternation seized me. He was speaking it in his best attempt to emulate the prevailing college style—quiet, with dignity, and graceful gestures. Only, his gestures were not graceful. They were so obviously practiced, and not at all natural—and they were ridiculously awkward. The expression was not natural. I saw visions of “winning” last place in the contest.

This was a dilemma that had, somehow, to be solved. I saw at once that Walter did not grasp the real meaning of his shockingly powerful speech. He didn’t feel it. This labor racketeering crisis then so prominently on front page news was something of which he seemed unaware. The oration was just so many meaningless words. Unless he could become aware of the situation, and really feel with white-heat indignation the scathing indictment of these criminal abuses of unionism, he had no chance of winning.

What to do?

An Incident Makes It Personal

At just this time a living incident made the whole meaning of the oration personal. A strike was in progress at the Rock Island Railroad division point in Valley Junction—now renamed West Des Moines. The morning Des Moines Register reported a bombing of the locomotive roundhouse. Eleven big locomotives had been destroyed.

We went to Valley Junction, and managed to get through the lines to the office of the superintendent. The superintendent showed great interest in learning of the subject of the oration. He gave us considerable time. We went out through the roundhouse. We saw the twisted and tangled masses of steel of demolished locomotives.

We visited a home in town where the front half of the house had been blown off by a bomb. Inside the house at the time had been the wife and children of a worker who had taken up the tools the union men had laid down. For some little time the workmen who had accepted jobs after the union men had walked out had been kept behind barricaded walls day and night. Violence had become rampant. Nonunion workers had been assaulted upon leaving the yards and returning to their homes after working hours—hence they had been forced to remain behind defense barriers night and day.

Walter was now really outraged.

“When union leaders try to kill innocent wives and children just because their husbands have picked up the tools they laid down, that is just too much!” he exclaimed with heat.

Another nonunion home—occupied only by the innocent wife and children—had been rotten-egged.

Back in the superintendent’s office he told us one of his problems with the union leaders.

“I was powerless to hire or fire a man without consent of labor leaders,” he said. “In the railroad business it is just as serious a crime for an engineer to go to sleep in his cab as for a sentry to go to sleep on duty in the army in wartime. I had such a man. I tried to fire him. The labor leader refused. He said I did not have proof. I had to employ a professional photographer, and keep him here on the job constantly until this engineer went to sleep again on duty in his cab. When we presented the photographic evidence to union officials higher up, they finally consented to firing the man.”

The next afternoon at the usual time we went into the college chapel for rehearsal. As Walter began speaking, the words of his oration for the first time conveyed real meaning to his mind. These words described in dynamic language exactly the way he now felt. I had told him to dispense with all gestures immediately after that first rehearsal. Unless gestures are natural, automatic and unrealized by the speaker, they are not effective anyway.

But this time Walter was gesturing. He didn’t know it—but he was gesturing! They were not the most smooth and polished gestures of the professional speaker—but they were terrifically convincing! Today Walter was really angry! As the words poured forth, their meaning more and more expressed the very indignation he felt. The delivery was a little raw and rough—it was somewhat amateurish—but it was powerful and it was convincing!

“There!” I exclaimed joyfully, when he had finished, “hold it!” Hold it right there! Just go into the contest exactly as you went into this rehearsal! Now you have a chance. Of course, the judges still may not like something so radically different from the established style of college oratory. But now you will be either last, or first!”

Comes the Final Contest

On the night of the local college oratorical contest, Walter drew last place. He was quite discouraged. He didn’t know, then, that the last speaker always has the advantage. He was terribly nervous.

The two students rated the best were, of course, very good as college speakers. Theirs were the usual suave, smooth, flowery big words, delivered calmly with smooth and much-practiced graceful gestures. They were highly applauded. This year the students had high hopes of winning a state championship—which Simpson had not won for eight years.

Then Walter walked out on the platform for the final oration. He started out calmly but nervously. But after some six or eight minutes the words he was speaking took him right back to Valley Junction. He forgot the nervousness that had seized him at the beginning. He thought only of the outrageous injustices he had seen with his own eyes. And for the first time he had an audience to tell it to! He began to gesture. He began to pace back and forth on the platform. He shook his fist. He was in dead earnest! He really meant what he was saying—and he was SAYING SOMETHING!

When he had finished, he knew he had lost—but at least he had gotten a message over to that audience! He had that much satisfaction.

The judges’ decision was announced. First came the third-place choice. It was one of the two supposed best orators. The other was announced as second. First place—Walter Dillon!

There was little applause. The two favorites had lost out to a green, nonfrat freshman! The judges had been moved by his speech. They had liked it. But the student body and faculty apparently disagreed.

In the days that followed there was only one topic of conversation on the campus—the merits or demerits of labor unionism. It became a heated controversy. The professor of economics took it up in class. He disagreed with Walter Dillon’s economics. He favored the union brand of economics. Apparently he had slight socialist or Communist leanings.

One senior said to me, “I hope Dillon won’t disgrace us in the state contest. We might have won this year, but now, with a green freshman representing us, we haven’t a chance. Boy! but wasn’t Sutton’s oration good?”

“Yes,” I rejoined. “It was smooth and well delivered. By the way, what did he talk about? I can’t seem to remember.”

“Why—why—“ stammered the student, “I—I can’t seem to remember, either. But it certainly was a great oration!”

“Well, really, was it—if neither you nor I can remember a thing he said? Everyone in town seems to remember what Dillon said. He really stirred up a hornet’s nest! Do you really think a speech is good if it doesn’t say anything?” He went away somewhat angrily.

The State Contest

A short time later came the state contest. It was held that year at Central College, Pella, Iowa. There it was the same. Walter was very nervous. I walked with him over the campus grounds while the first few contestants were speaking. Once again he was last speaker.

Once again, after a calm and somewhat nervous start—not necessarily obvious to the audience—he relived the scenes of violence at Valley Junction. When he came to the Herrin massacre, the bombing of the Los Angeles Times plant, and the other outrages of violence covered in the oration, he really lived it! Again he paced the floor, shook his fists, rose to a crescendo of indignant and outraged powerat the climax, then had real pleading in his voice in his final solution of these problems.

Again third place was announced first—then second. Again we knew he was either first or last. Finally the winner—Walter E. Dillon of Simpson!

Returning to the campus we witnessed a living example of the fickleness of public opinion. After winning the home contest Walter had been in disgrace. “It was just a fluke decision,” most of the students said. A freshman had spoiled their chance of winning a state contest. Walter was avoided on the streets. He was shunned.

But now, he returned the conquering hero.

Simpson had won the state championship! Walter Dillon was the hero of the campus. It was the first time any freshman had won a state contest. This was news. It even made the front page of the Chicago Tribune! He had bids to join fraternities. The professor of economics was out of town on vacation several days—until the reverse opinion on his economics subsided. For now the student body unanimously accepted Dillon’s brand of labor economics!

Well, it had been an interesting participation in college activity for me. It helped restore shattered morale. I had helped win something. I had begun to study public speaking. I had gained invaluable experience in speaking, which was later to be used. My brother-in-law had been deprived without a chance of his ambition to be one of five to win all-state honors in basketball. But he had won the state championship in oratory, which he didn’t have to share with anybody.

Walter Dillon continued in the field of education as a life profession, and, much later, he was to become the first president of Ambassador College, and its first instructor in public speaking.

Actually, our experiences in college oratory continued on another year. I promoted a number of entertainment programs in various towns in Warren County during the following year, with Walter billed as the headliner, and charging 25 cents and 35 cents admission. We brought in some comedy and singing talent from college. A year later, by early 1924, Walter Dillon was a smooth and finished public speaker. Following the national contest of that year, its sole judge, Professor Woolbert of the University of Illinois, author of a much-used college textbook on public speaking, heard him, and told me he probably would have given Mr. Dillon the national championship, had he been entered.

Doing Surveys Again

After the rest, and oratorical contest experience of the fall and winter of 1922-23, I realized I had to find something to do.

Once before, the reader will remember, when I was stranded without a dollar in Danville, Illinois, I had brought the merchandising survey experience to the rescue by selling a survey to the local newspaper. It had been highly successful for the newspaper, resulting in a big increase in advertising volume. Newspapers derive their revenue from the advertising.

At Danville, I had made one colossal mistake. Caught off guard when the business manager of the paper asked what my fee would be, I had set it at $50. It should have been $500.

Now the thought of entering upon a business of conducting surveys was uppermost in mind. My brother-in-law borrowed a car, and we drove to Ames, Iowa—seat of Iowa State College. The idea of the survey was quickly accepted by a Mr. Powers, who was owner or manager (or both) of the Ames Daily Tribune. This time the fee was $500. The price was accepted at once.

This time I put on a more thorough survey than the previous ones. Not only housewives in the town, but students and faculty members, and heads of departments at the college were interviewed. The newspaper put at my disposal a small car. I do not remember the make, but I believe it was smaller than a Ford. This enabled me to interview farmers in all directions.

The survey uncovered some peculiar and astonishing facts. About 75% or more of the day’s shopping on school days was done after 4 p.m., when rush hour began in the stores. The women of Ames seemed to prefer doing their shopping when the college girls did theirs—after class hours.

As usual, most of the trade in some lines went to Des Moines, only 30 miles south, or to the mail order houses. I found out why. Interesting facts were uncovered about certain individual stores.

Curing a Sick Store

One department store, not the largest, and one of a small chain of three or four stores, about half or two-thirds owned by the local manager, came in for the most criticism. Women were satisfied with their stocks and styles, and also with their prices. The big complaint was on the salespeople.

“Why, I’ve stood waiting ten or fifteen minutes to be waited on,” one typical customer said, “and then the clerk said they were out of the item I wanted, when I could see it in plain sight high up on a shelf. She just didn’t want to reach up that high to get it down.”

Women universally reported that the clerks never smiled. I learned it would be the most popular store in town if its sales force would be transformed into smiling, helpful, enthusiastic, wide-awake people anxious to please customers.

I gave a private confidential report to each store, which the newspaper did not see, in addition to the general report and summary which was supplied the newspaper. I distinctly remember the personal report I made to this particular department-store manager. The confidential report hit him personally right between the eyes. I had discovered that he underpaid his sales force. He never smiled at them. He maintained a secret spy system, spying on clerks. He was dumbfounded to hear from me that all his clerks were well aware of this.

“The whole thing is your fault, personally,” I said. “But I can show you how to correct it and double the size of your business.”

“Vell,” he said at last, in a Scandinavian accent, “this is the hardest ting I have ever had to take in my life—but I guess ve can take it. Vhat do you advise me to do?”

“First, raise salaries—and in a rather dramatic manner.”

“Vait!” he cut in. “Look! A store can only pay a certain percent of sales in salaries. I am paying them too high a percent already!”

“Yes, sure, I know that,” I responded. “But the way to get the percent of sales paid in salaries down is to raise salaries, and get your sales force on their toes—happy—smiling. Then sales will double, and the percent paid in salaries will go down.”

LOWERING Salaries by Raising Them

“Tell me how we do it,” he said dubiously.

“All right, here’s what I want you to do. I don’t want you to do any additional advertising in the Tribune at all—until this new system has been working for at least six weeks. Big-space advertising right now would ruin your business. But, once you get this thing corrected, big-space advertising will quickly double your sales volume. First, I want you to plan a big party for the sales force. Have it on your second floor, in the women’s ready-to-wear section. Try to arrange for the Home Ec. Department out at the college to prepare the biggest and finest dinner you ever saw. Hire a dance band. Don’t try to beat down the cost—pay what it costs to get the best. Then invite all your employees. Let them know you expect them to be there. I think I can pass the word along through some of them, so they will all come. I have made friends with some of them.

“After they have had the finest dinner they ever ate, and the dance band has them feeling good—and have all these dunce caps, noisemakers, confetti to throw—everything to get them into the most gay mood—then rise and make a speech. Start out by telling them you have been making a big mistake. You have not treated them right, and they have not treated customers right—but you never realized it before, and probably they didn’t either. Then tell them immediately that you are announcing a substantial raise in salaries for everybody. Tell them that from now on they must smile while waiting on customers. They must be alert. You intend to treat them right from now on, and they must treat customers right—or you’ll get salespeople who will. You’ll probably be paying the highest salaries in town. They have to sell enough goods to earn it—at a lower percent of sales than present salaries! If they don’t, your high salaries will attract the best salespeople, and those who do not respond will be fired.”

He said he would do it if I would come to the party, and sit by his side to bolster him up, and make a speech myself.

The party was held. It had an electric effect.

“Now,” I said to the manager, “hereafter you must personally stand by the front door between 4 and 6 each afternoon, greeting customers yourself with a smile, and being sure they are promptly waited on.”

Winning With a Smile

Next afternoon about 4:15 I dropped in. There he was, trying to bow and smile stiffly at incoming customers. Quickly I drew him to one side.

“No, no!” I exclaimed. “That will never do! You are acting like you never smiled before—like your heart is not in it. Look at those fine people coming in here. They are customers! They are coming to spend money with you. Don’t you like them?

He did, but he had never thought of them in that light before. With a little coaching, he began to realize how much he did likethese people. He began to smile a natural smile, like he meant it!

After six weeks, this store began really big-space advertising, with the slogans I had suggested—something like “most prompt and interested in service in Ames.” Or, “Where, you receive quick, attentive, interested service with a smile!”

I heard later from traveling salesmen who made Ames regularly that this store had more than doubled its sales volume in six months. Also an Ames shoe store, which had come in for some special criticism and correction. The newspaper doubled its advertising volume.

That was my kind of salesmanship. The newspaper paid a fee of $500, and doubled the size of its business. The merchants found what was wrong with them, and doubled their business. The customers got better service, and were happy. Everybody benefitted! Unless everybody does benefit, salesmanship is not honest! But not many salesmen know that, or the secret of intelligent and practical salesmanship!

Important Job Offered

Next I went to Forrest Geneva, then advertising manager of both the Des Moines Register and the Evening Tribune. He had worked in want ads on the Register at the same time I did on the Capital, and we were old friends.

The Des Moines Register was rated (I think still is) one of the ten really great newspapers of the United States. It has a state-wide circulation, and is delivered in nearly all parts of the state early the same morning of publication.

But the Register was not getting the big department store advertising in Des Moines. This is the biggest part of the advertising revenue of any newspaper. It actually meant multiple millions of dollars to the Register to be able to carry the big-space store advertising.

“Forrest,” I said, “the one most important thing in this world to the Register is to be able to crack through the barrier and carry the department store business—and all the other larger stores. I can do the job for you. I can crack down that stone wall and get you the big-store business.”

After I had explained in detail the method of the surveys, and how I proposed a state-wide survey, to show how the Des Moines stores already were drawing a tremendous volume of trade from local stores in other smaller towns and cities all over the state, and how a campaign in the Register, with its stater-wide circulation, which was tremendous, would greatly increase their out-of-town business as well as the Des Moines business, Mr. Geneva expressed his confidence that my method would accomplish the result. Only one dominant morning newspaper, as I remember, in all U.S. major cities, was carrying the local department store advertising. That was the Chicago Tribune.

“Herb,” he said, “I believe you have the idea that will do the job. Give me a few days to take this up with the officers higher up. I’m really enthusiastic over the idea.”

A few days later I returned.

“We want you,” said Mr. Geneva. “But we have run into a certain situation. As you know, I am advertising manager over both papers. We also have an advertising manager for each paper, under me. Right now we have no advertising manager for the Register. I cannot get the management to approve the addition at this time of both a new advertising manager and you as a special expert. They want you to fill both jobs.”

“But Forrest,” I protested, “I would be tied down with the executive job of managing the work of your eight advertising solicitors on the Register, besides all the specialized work of the survey.”

“Right,” we agreed.

“But that will kill everything. I am not an executive. I can’t manage the work of others. I’m like a lone wolf. I have to do my own work in my own way. I often work in streaks. When I’m ‘on’ I know I’m good. But on the ‘off’ days I couldn’t sell genuine gold bricks for a dime. I’d have daily reports to make out, and that’s one thing I just never have been able to do. I’d get way behind on the reports.”

“Look, Herb,” he came back. “I know you will make good on the executive job. I won’t let you fail. If you run into a lapse, or your reports are not in, I’ll stay down myself evenings and do that part of your work for you. No one will ever know.”

But I had no confidence in my ability to direct the work of eight men, and make out daily reports. So I turned down the offer to become advertising manager of a great newspaper.

I was to learn much later, beginning with 1947 when Ambassador College was founded, that I could become an executive and direct the operations and work of many hundreds of employees, besides doing about seven men’s jobs myself. And long before that I learned to overcome lapses and streaks. But, had I taken that job I might be there today—an employee on a newspaper, instead of directing the most important activity on earth. We might have averted several following years of financial hardship. But I know now, in the light of events—“the fruits,” that I was being prepared for this Work and was being brought down to the depths of defeat and frustration until I would give up the false god of seeking status out of vanity.

We Migrate to Oregon

The remainder of that summer, and through the following winter, I put on a survey for a local weekly paper in Indianola, and worked part time writing advertising for local merchants. But most of the time was devoted to working with my brother-in-law on his oratory. We wrote a new oration for the following year, which involved many experiences, although, having won, he was not eligible to enter again at Simpson College.

I was beginning to bog down in the mire. My wife was worried. We were in a rut. I didn’t seem to be selling more surveys to daily newspapers. Mrs. Armstrong knew we needed some change to jolt us out of the rut. My parents were living in Salem, Oregon. A complete change of environment might get me started again.

In the late winter of 1923-24, she began to suggest the idea of a summer trip to visit my parents and family in Oregon. “But, Loma,” I protested, “we can’t afford a vacation trip like that.”

But, she had it all planned. We would go in Walter’s Model T Ford. We would take a tent and camp out nights. We would prepare our own food, avoiding restaurant costs. She would ask her sister Bertha to go along, paying her share, thus helping enough with expenses to make the trip possible. Bertha was teaching school, and had a regular income. I had earned some money and we still had a little. Along the way, I would contact newspapers and line up surveys for the future—thus getting a foundation laid for a future business.

My wife knew I liked to travel. I had been over most of the United States, but never yet as far west as the Rocky Mountains. A trip to the coast—seeing my parents and family again—was really intriguing.

Walter and Bertha were swayed by her persuasion.

In the meantime, about March 1, 1923, my father-in-law had moved from the farm he was renting from a brother-in-law, sold his stock, and bought a small-town general store at Sandyville, only a few miles distant.

I began to make preparations for our trip. On the second floor above my father-in-law’s store was a sort of cabinet-making shop. I had taken manual training in high school. So I began to work out a design and to make folding wooden cots and canvas tops for our trip. Later we purchased a used tent of the type that fastened over the top of the car, so that the car formed one end of the tent. We procured a secondhand portable gasoline stove.

“D”-Day Arrives

The morning of June 16, 1924, we piled the two seats of the Model T high with bedding. We put our suitcases between the front fenders and the hood. The folded tent, boxes of food, the rest of the bedding, the folded cots, the portable stove, and all the rest of our earthly belongings were piled on a rack on the left running board high up on the side of the car. There were no trunks on the rear of Model T’s.

How we piled all this stuff on that little car I can’t conceive now, but we did—and an extra spare tire or two besides!

I had said to a friend of my wife, previously, “We’ll be back in the fall.” But when I wasn’t listening, my wife told her: “That’s what he thinks—but we are not coming back!”

So, “D-Day” had arrived, the morning of June 16, 1924! (“D” for Departure.) Walter cranked up the Model T, and we were off for Oregon. One thing we had on the car was air-conditioning. Except for the luggage piled high up the left side, it was all air—open air. The closed cars, except for very expensive limousines, had not yet come out of Detroit. But we had side curtains to button up in case of rain.

In case of rain, did I say?

Yes, as, unhappily, we were to experience that very night! We had reached Greenwood, Iowa, the first day out, and pitched our tent beside the car—with Mrs. Armstrong and me, our two little daughters—Beverly, age 6, and Dorothy Jane, age almost 4—Walter and Bertha Dillon—all trying to sleep on those flimsy, swaying folding cots I had made.

And then the rains came! We soon discovered the tent leaked! Hurriedly we arose from our rickety cots, delved into the food and utensil box, procured our one wash pan and a fry pan and a stew pan, to catch the leaking drips. There was little sleep. In Iowa, you know, there are sharp and blinding flashes of lightning, followed by deafening claps of thunder when it rains.

For three days and three nights we were marooned there. In those days there were no cross-country paved highways. We were traveling on Iowa mud roads.

Tent Cities—No Motels

Finally, we decided to make a try over the still muddy roads. A try is what we made. Just outside town the car skidded in the mud, and two wheels bogged down hub-deep. Walter and I started out slogging through the mud to the nearest farm house. An obliging farmer hitched up a team and pulled us out.

We managed to keep chugging along until we reached Silver City, Iowa, near Council Bluffs. Later, as we proceeded farther west, we found roads more gravel than mud. Once on dry roads we were able to amble along at a steady gait of between 18 and 20 miles per hour—when we were not stopped by some new trouble, which was much of the time.

Most days we awoke by 5 a.m., breakfasted, the women made sandwiches for noon lunch—there could be no stopping through the day—we packed everything back on the car, and climbed up on those bedding-covered seats with the car cranked up by 6 a.m.

Most days we drove until nearly dark—allowing time to get the tent pitched and staked, cots and bedding arranged, and dinner cooked before it became too dark to see. We did carry a kerosene lantern. Walter and I took turns driving. We generally managed to negotiate about 200 miles in a twelve or fourteen hour day of driving.

At night we stopped at camp grounds, provided at every town in those days. That was before the days of motels or trailer-camps. Tourists all carried their own tents and camping equipment. Every town along the way had its tent city which usually filled up by sundown. These camps provided water and sanitary facilities—of a kind. As we journeyed farther west a few cabins began to appear at some of the camp grounds. These were bare one-room, unpainted board cabins. Some had rickety old beds and metal springs—but not mattresses or bedding or linen, and little, if any furniture. There might have been an old wooden chair.

Our first stop after leaving Greenwood was Silver City, Iowa. My wife’s uncle, Tom Talboy, owned a drugstore in Silver City. We drove to the store.

Visiting Relatives

“I don’t know which one you are,” said her Uncle Tom approaching my wife, “but I do know you’re a Talboy!”

Mrs. Armstrong’s mother was Isabelle Talboy before marriage. There are definite “Talboy” characteristics, and Mrs. Armstrong has them written all over her face. The Talboy family came from England. My wife’s great-grandfather, Thomas Talboy, came to the United States from England somewhere near the middle of the 19th century, and started the first woolen mill in the Middle West—at least west of the Mississippi—in Palmyra, Iowa. At that time Palmyra was larger than Des Moines. There was no Des Moines—except Ft. Des Moines. The woolen mill grew and the town grew with it. But today there is no Palmyra—except a few farmhouses.

My wife’s grandfather, Benjamin Talboy, was a lad of 18 when he came from England with his father, Thomas. He and his wife, Martha, whom my wife as a little girl called “little curly-haired Grandma,” reared a sizeable and successful family of nine, of whom Isabelle was one of three daughters. “Uncle Tom,” the druggist, as my wife called him, was named for his grandfather Thomas.

We visited the “Uncle Tom” family for a day. Grandpa Benjamin Talboy was living there, age 93. “Little curly-haired Grandma” had died at 84. She had always warned my wife against Grandpa Benjamin. He, she affirmed solemnly, was an atheist. My wife warned me against listening to him. But later we learned that he had dared to look into the Bible for himself, and, discovering these teachings diametrically contrary to the accepted popular version of “Christianity,” had rejected the “Christianity.” Later we learned that he was probably more of a true Christian, in belief if not in deeds, than his well-meaning little wife!

Our Troubles Continue!

We continued our journey westward from Silver City.

At Fremont, Nebraska, I took out time to contact the daily newspaper office. Another survey was tentatively lined up for the fall, on our return. But this newspaper call consumed a half day, and we decided not to take out any more time for newspaper calls along the way. Everybody aboard was anxious to reach Oregon.

It was at about this juncture that our tire troubles began. These tire troubles seemed to multiply, the farther we traveled. They were an excellent training in patience! We had puncture after puncture—blowout after blowout. There were eight of them within one mile on one occasion! We carried a repair kit and patched our own inner tubes. We carried along a few “boots” to plug up blowout holes in casings. Many hours were spent along the drab, dusty roadsides, one wheel jacked up, kneeling beside it, fixing tires.

We bought several used tires—we could not afford new ones—and these usually blew out about five miles out of town—just too far to go back and express our minds to the dealer who sold them!

We made an overnight stop in Central City, Nebraska, at the home of my uncle Rollin R. Wright. His son, John, was one of the two cousins (on my mother’s side of the family) I had visited so often as a boy. The Wrights had then lived at Carlisle, Iowa, where my uncle Rollin was an insurance agent. He is the one who gave me and “Johnny” a good sound spanking that time when he caught us shooting off a .22 revolver. John was, within a day, one year younger than I. Now the Wrights were operating a dairy in Central City. It is always somewhat exciting to visit relatives you have not seen for several years. Next morning I went on the milk route with John. Today he is a minister in the Friends Church and has visited us a few times in Pasadena.

It seems we got as far as Grand Island, Nebraska, before our next vexation. We had made a temporary stop under shade trees because of the intense heat. Little Dorothy Jane, almost four, took off one of her shoes and laid it on the right running board, from where it fell to the ground. The loss was not discovered until we had traveled too far to return to search for it. The child had to travel the remaining days of our journey with only one shoe. To buy new shoes on this trip was not within our means.

We made an overnight stop in Ogalalla, where I had intended to visit the other of these two cousins I had grown up with—Bert Morrow. He had been running some tourist cabins there, but had moved before our arrival.

It was somewhere along western Nebraska that we encountered something worse than a rainstorm. A driving sandstorm came up. The road became so clouded we could not see to drive. We had to pull over to the side of the road, button up the curtains on the Model-T, cover our heads with bedding to keep sand out of our hair, and remain marooned there until the storm subsided. •

Business Disintegrates (Chapt. 13 - Autobiography of Herbert W. Armstrong)

The next two years—from late 1920 until December, 1922—were discouraging years. A few nationally known business executives, unable to take the reverses of the depression, sank to despondency and committed suicide. One of these was the president of one of the large automobile manufacturing concerns whom I had known personally.

I had been knocked down, stunned, made groggy—but not knocked out. Desperately I clung on, hoping to climb back on top.

Conference with Millionaires

One morning—it must have been about February, 1921—a telephone call came from the secretary of the National Implement and Vehicle Association. An important meeting of the Board of Directors of the association was in progress. Mr. Wallis (I do not now remember his initials), president of the J. I. Case Plow Works, my biggest client, was chairman of this board. He had asked the secretary to call me and ask if I could run over immediately to their meeting, being held across the Loop in the Union League Club.

I told him I would be right over.

I raced down to a clothes-pressing shop and shoe shining parlor, a half block down West Madison Street from my office, ducked into a dressing room and had my suit pressed and shoes shined while I waited—a rush job. Then I caught a taxi and hurried to the Union League Club.

Being ushered into the private room where the Board meeting was being held, I shook hands with Mr. Wallis, and in turn was introduced to six other millionaire presidents of large farm implement manufacturers. I remember there was Mr. Brantingham, president of Emerson-Brantingham, among the others. The magnetism of the powerful personalities of these seven big business heads surcharged the atmosphere of the room. It was the first time I had ever been in the presence of so many big men at once. I was deeply impressed. But they were not in a happy mood. They were a deeply concerned group of men. The depression was ruining their businesses. They faced ruin.

Advising Clients to Cancel

“Mr. Armstrong,” said Mr. Wallis, “you know, of course, the extent to which this depression has hit the farm tractor industry. This meeting has been called in the interests of this entire industry. The industry cannot survive unless we can find some way to stimulate sales in this depression. We have to find some way to induce farmers to buy tractors—and they have quit buying them.

“Now what we want to ask you is this: can you—will you bring pressure on the editors of bank journals of this nation, whom you represent, to write strong and vigorous editorials urging bankers to advise the farmers to resume buying tractors. Can your editor show the bankers why they ought to bring pressure on farmers to buy tractors, and save this great industry?”

It was a crucial moment in my life. Here were seven heads of great corporations. They represented the entire great farm tractor and farm implement industry. And they were appealing to me to devise an idea, and take an action that would save this vast industry of American Big Business from bankruptcy!

What an appeal to my egotism! What a temptation to think of personal importance!

But I did know the facts! And when this test came, I had to be honest with these men. It was no time for a grandstand play for personal glory, or for pretense. I knew the facts—hard, cold stern facts—and I had to be honest! Even though I knew it meant cancellation of what tractor advertising had not already been cancelled.

Of course the implication was that, if I could induce our editors to undertake a campaign to pressure bankers into inducing farmers to purchase tractors in this depression, an unheard-of volume of big-space advertising would be handed me on a platter!

I was well aware of that. I was well aware that I had it in my power to ignore facts I had gathered, and start such a campaign in America’s leading bank magazines. These men didn’t know what I knew. But it would be misrepresentation—and deliberate dishonesty.

I was ambitious to make money. But not by falsification or dishonesty! I was sincere!

“No, gentlemen,” I replied without hesitation. “I cannot do it! I have been constantly in touch with the bankers in regard to the farm tractor situation. Let me tell you what the country bankers know. They know that corn which normally has been selling for $1.12 per bushel has dropped down to 18 cents per bushel. I have one client now whose business has skyrocketed since the depression—the Gordon-Van Tyne Company of Davenport, Iowa. They make, as you know, prefabricated structures for temporary grain storage. Everywhere farmers are buying these, and storing their grain for a rise in the market—after the depression is over.

“Bankers know that one tractor replaces six horses. Tractors have to be fed gasoline, which is expensive right now. Horses are fed on 18-cent corn and oats and hay that have skidded likewise in price. Country bankers know their farmer customers would think they were fools to recommend buying tractors and feeding them on high-priced gasoline, when they have their horses being fed on grain they can’t sell.”

The next day I received a cancellation of my last remaining tractor account—J. I. Case. But I still had my honesty and self-respect.

A Child’s Menu

In early May, 1921, it was necessary to take a business trip to Iowa. It was decided that I should take our eldest daughter Beverly, then almost three, for a visit with her “Auntie Bert” as she called her Aunt Bertha, while I transacted business in Iowa.

In a lower berth on the sleeper that night, as I was undressing her to put on her sleeping garment, Beverly stood up, and discovered she could reach up and touch the shiny top of the berth.

“See, Daddy,” she exclaimed, “I’m a big girl now. I can touch the ceiling.”

Next morning we were having breakfast in the dining room of the Hotel Savory. When the waitress brought me a menu, Beverly, in the highchair they had brought her, demanded a menu also. Laughingly the waitress gave her one. She looked up and down the menu with a studious expression—it might have been upside-down. And then, with great feminine dignity, in a very ladylike voice, Beverly gave the waitress her order.

“I think I will have,” she said, pertly, “some ice cream, some string beans, and some candy.”

Later, when her younger sister Dorothy became about the same age, she ordered a dinner.

“I want some ice cream, popcorn and some chewing gum,” she ordered.

I never did quite agree with the modernistic psychologists who say we should always give children whatever they want—that they instinctively know what is best for them.

Our children and grandchildren, of course, like all others, have on occasion gotten off some “cute” sayings. One time my wife was putting on Dorothy’s little Dr. Denton sleepers to put her to bed. It seems they were made of wool, and they scratched her skin.

“Mother,” she said seriously, “nobody but just me and God and Jesus knows what a fix I’m in!”

Recuperating in Iowa

Things in my business went from bad to worse. It was discouraging—frustrating. I was taking the biggest beating of my life—but hung stubbornly on. Finally, about July, 1922, it became necessary to give up our apartment. My income had gone too low to support my family, and at that time we decided that Mrs. Armstrong and the girls should go to her father’s farm in Iowa, to lessen the expenses.

I rented a single room about a block away in Maywood, furnishing it with some of our very fine furniture, and the rest of the furniture was put in storage. We had a Knabe piano I had purchased new on contract, but it went back to the store when we could no longer keep up the payments. All the rest of the furniture had been bought for cash.

From this time I entered upon perhaps the blackest and most discouraging three months of my life. It was a mistake to try to face this uphill treadmill climb alone without my wife and family. If ever I needed my wife it was then.

I began palling around with two other young men who were advertising representatives of magazines. One of them was in process of separating from and divorcing his wife. The wife of the other was away for the summer and fall. We began to haunt nightclubs—then called cabarets. Often we would hang around these places of sorrowful, moaning, screeching, wailing music—if you could call such dirges “music”—until 1 or 2 a.m. We began to drink—not at all even a fraction of the volume of an “alcoholic”—but too much for efficiency. My mental attitude became one of frustration.

Finally, I got two or three weeks behind with the room rent on my single room, and I felt too humiliated to go back. I went to a northside second-rate hotel—then to another. Finally I could not even keep this up.

I reached the end of the rope in Chicago in October, 1922. I was lonesome for my wife and children. At last I, too, had to seek refuge on my father-in-law’s farm in Iowa, where we would have no cost of living. I do not remember now, but I probably traveled this time in a day coach.

My father-in-law was finishing up corn shucking and I did the best I could to help him—but I was inexperienced, and unable to keep up with him.

Through that fall and winter, I spent most of the time in resting, and recuperating in morale from the crushing defeat of losing my business because my Big-Business clients had lost theirs. That winter, beside the warm fire of burning oak logs, I read through three or four books of fiction—about the only fiction reading of my entire life. I did what I could to help on the farm, but that wasn’t much, and my wife, of course, did the cooking, and housework.

My First College Activity

At this time my wife’s younger brother, Walter, was a freshman in Simpson College in Indianola. Along in November he came to me with a proposition.

“Herb,” he said, “I’ve decided to go in for the college oratorical contest, if you’ll help me.”

A short time before had been the first day of basketball practice. Walter had been the star basketball player in Simpson Academy, which he had attended instead of High School. His greatest ambition had been to make the Simpson varsity basketball team, and to be chosen on the Des Moines Register’s all-state team.

On opening day of basketball practice, he was the first one into the gym with a basketball suit. When the coach and other players came on the floor, the coach had frowned and walked over to Walter.

“Dillon,” he said, “what are you doing here? We won’t need you. We have all the material we need this year. Go to the showers and get into your street clothes.”

This was open humiliation before all the candidates for the squad. Being rejected without a chance to even try out for the team was unfair, unjust, and discriminatory. He couldn’t understand it. He was mad! Later he found the reason. The coach’s salary at that time was being paid by a certain fraternity, and only frat members were given consideration for the team.

“Now here’s the way I figure,” he said to me. “In oratory, anyone can compete. They can’t throw me off because I don’t belong to a frat. Now you are a professional writer. If you will help me write my oration—and it is allowable to have help—and work with me on delivery, I think I have a chance. The two best orators Simpson ever had are a Junior and a Senior—both members of that frat. If you can beat them, it will be sweet revenge. Will you help me?”

“Well, Walt,” I replied, “I don’t know a thing about college oratorical contests. I never saw one. I have never read the script of a college oration. I don’t even know what they are like. But if you will bring me copies of a few sample orations, I’ll sure help you if I can.” •

Depression Strikes! (Chapt. 12 - Autobiography of Herbert W. Armstrong)

Shortly after our second daughter, Dorothy, was born, I persuaded my younger brother, Russell, then twenty, to come back to Chicago and join me in the advertising business. He had been employed in an office job with the Portland Gas & Coke Company in Portland, Oregon.

My Brother’s Experience

I gave him what instruction and coaching I could, and sent him out calling on prospects to sell advertising space for our magazines. But after several days—or perhaps two or three weeks—he didn’t seem to be doing so well. I knew he had not had any of this kind of experience. So I decided to take him on a call with me, to observe the manner in which I talked with prospective advertisers. I decided that we should call together on someone I had never met before.

The J. I. Case tractor account had just switched to a new agency I had never contacted. I decided to make the call on the space buyer of this agency. It was one of my “on” days, and about 10:30 in the morning.

I wanted to set a good example for Russell, to show him how it was done. We went together to the agency office. Briskly, and with dignity I stepped up to the receptionist.

“Tell Mr. Blank that Mr. Armstrong is here to see him,” I said in a positive tone. I had found that this approach usually got me right in on my man.

The space buyer came out to the reception office, holding my card which I had sent in by the receptionist.

“What bank journals do you represent?” he asked.

“The nine largest—all of them that are worth using,” I replied snappily and positively, and in a tone of authority.

“Well!” he exclaimed, “come in!”

In his office I immediately launched into the situation my surveys had disclosed, slapping down on his desk a pile of hundreds of questionnaires from bankers and tractor dealers, and taking out of my briefcase the typed tabulations and summaries of the surveys.

He was tremendously impressed.

“Mr. Armstrong,” he said after we had covered the material in the surveys, “I wonder if you could prepare for me a statement of the combined circulations, page sizes, rates, et cetera, of your publications.”

“I have it right here—already prepared for you,” I said, handing the statement to him.

He asked me to prepare for him some other statement. I reached into the briefcase and handed it to him. He asked if I would send over to him sample copies of each of my magazines. I reached in the briefcase, and handed them to him.

“Well,” he said finally, “that just about covers everything. Now tell me, Mr. Armstrong—I see you know this problem thoroughly, and you know your own publications. Just what do you advise for this J. I. Case account—which magazines, and how much space ought they to use to accomplish their objective with the bankers?”

“They should use nothing but full pages,” I said, speaking authoritatively, “and they should use all nine publications for a concentrated national circulation, because the J. I. Case distribution is national; and they should use it every issue on a year-around basis because they have an educational problem which is going to require constant educational-type copy over an extended period of time. You’ve got to change the attitude of bankers in regard to mechanized power farming. That’s a big order. It can only be done with big space, and it’s going to take time. And here I have for you the data and arguments you should incorporate into the advertising copy to convince the bankers. These are the facts that will convince them if you present them in important-size space and keep it up month after month.”

I handed him the typed statement of facts, data and arguments which my surveys and personal interviews with bankers had indicated would be most effective in changing banker attitudes toward tractors.

He thanked me, and Russell and I left.

Record-Breaking Contract

Out in the hall, on the way to the elevator, I asked Russell: “Do you think we will remain on the J. I. Case list, for renewal contracts for another year?”

“Boy!” exclaimed Russell, “will we! Why, I think he will do just what you recommended. Why, you had him literally eating right out of your hand.”

“Well, did that experience help you, Russ?”

I was completely surprised at his answer.

“No! It certainly didn’t! Instead, it showed me why I haven’t been landing any contracts. Look, Herb! I’m only twenty years old. They think of me as just a kid. You are twenty-eight. You’ve been in this for years, and you’ve had experience I haven’t had. You have all the facts right on your tongue tip. You speak with assurance and authority. You know your stuff, and men you talk to know that you know your stuff. They have confidence in you immediately. But I don’t have all this knowledge yet, and I don’t appear as mature, and I can’t talk as confidently.”

I was disappointed. To try to help my brother, I had really keyed myself up to “put on a good show” for him on this call. It boomeranged. It reacted in reverse. It discouraged him. And I didn’t know what to do about it. What he had said was true. It would take him years to gain maturity of appearance, and the knowledge of all these merchandising and distribution problems, just as it had taken me years to acquire this knowledge and maturity.

That same afternoon the space buyer in the agency we had called on that morning called me on the telephone.

“Hello, Mr. Armstrong. I have some good news for you. I didn’t tell you this morning, but while you were here, the president and advertising manager of the J. I. Case Company were here in the office of our president, making up the lists for the next year. I took all your data list.”

“Splendid!” I replied, “but how much space?” I was already carrying the J. I. Case account, with half-page space in only three magazines.

“Full page,” he replied.

“Splendid! But how many magazines?”

“Oh,” as if he had not thought to tell me, “all nine of them.”

“Splendid! But how many months?” I was having to drag it out of him.

“Fifteen months,” he replied. “We will start with the October numbers, using October, November and December of this year, and then the entire calendar year next year, making a total of 15 pages in each magazine.”

“Wow!” It was the biggest advertising contract ever sold for bank journals, so far as I knew. And so far as I know, it probably is still the record today. By this time advertising rates on all my magazines had gone up considerably. My commission on this order was probably around $3,500—a good fee for about one hour’s consultation that morning!

For some little time longer I tried to keep Russell on the job, not soliciting tractor accounts, but smaller-space advertising. But he was just too young. He procured a job with one of my clients, a burglar alarm manufacturer, selling their burglar alarm system to banks. He traveled for some months in northern Illinois and in Wisconsin, gaining some valuable experience, getting together Board meetings in banks to present his product to them. But, although he did better on this, his youth proved too great a handicap, and finally he returned to Portland, Oregon, and to his job with the Gas company.

Depression Strikes

In January, 1920, the well-known statistician Roger Babson was the speaker at one of our Association of Commerce luncheons then being held each Wednesday in the Cameo Room of the Morrison Hotel. Through the Advertising Club, a division of Chicago Association of Commerce, I had been a member of the Association for some years.

We were then at the very height of a wave of postwar prosperity.

“Gentlemen,” said Mr. Babson, “we are about to enter the worst business depression that our generation has ever experienced. I advise you all to set your houses in order. I advise against any further plans of expansion until this depression has passed over.”

Seated at tables in that large room were leading bankers and business executives of Chicago. I glanced around. I saw amused smirks animate the faces of many prominent men.

Through the next few months of 1920 business activity continued its boom upswing.

In the summer of that year I attended the American bankers Association national convention in Washington, D.C. While passing the White House one day, I was stopped at the driveway for a large limousine emerging from the White House to pass. In the rear seat was President Woodrow Wilson. He smiled and waved his hand to the two or three of us who happened to be passing at the moment.

Mr. Wilson was the fourth President I had seen in person. At age five or six, when we lived in Marshalltown, Iowa, held in my father’s arms, I saw President William McKinley. He was making a rear platform address from his private train. The event was so vividly stamped in my memory that I remember it distinctly, even though I was scarcely out of babyhood at the time.

I saw and heard President Theodore Roosevelt several times, both during his administration and afterward. I sat within about fifteen feet of him at an Association of Commerce banquet in the ballroom of Hotel LaSalle in Chicago. I saw President Taft, when he made a speech in Des Moines, Iowa. But since seeing and waving back to President Wilson that day in 1920, I have not seen a single President in person—though of course, since television, most of us have seen every President many times; and I had seen all presidents since Wilson in newsreels.

A highlight of that 1920 convention trip to Washington, D.C. was a long conversation I had, lasting more than an hour, with John McHugh, in the lobby of the Willard Hotel. Mr. McHugh was then president of the Mechanics and Metals National Bank of New York. Later, through consolidations of this bank and others into the gigantic Chase National Bank, Mr. McHugh was elevated to a position two levels higher than the president of the largest bank on earth, with the title “Chairman of the Executive Committee.”

But one might ask: “What price Glory?” in the business world, after all. A very few years ago I stopped in at the Wall Street offices of the Chase National Bank, and asked for information as to the latter days of John McHugh.

“Who? Never heard of him!” was the only reply I could get from those of today’s staff that I questioned. Had he been a glamour-boy movie star instead of a world-famous banker, his name might have lived after him more effectively.

I was really puzzled about one thing. John McHugh was the very epitome of a quiet, cultured, dignified gentleman. He was extremely courteous, kindly, polite. Naturally he had many friends and many who posed as friends. How could a soft-spoken and kindly gentleman like John McHugh turn down a conniving, scheming, professing “friend” who might come to him for a large undeserved loan?

“Didn’t friends and acquaintances take advantage of such a gentle soul?” I asked one of my bank journal publishers.

He laughed. “Oh, no,” he explained. “Don’t worry about the wrong kind taking advantage of John McHugh’s friendliness. His judgment is very keen, else he would never have risen to such high level in the banking world. Nobody puts anything over on him. He simply remains gracious and friendly, and explains that loans of this type are handled by such and such officer. He then offers to introduce the would-be borrower, expressing confidence he will be well taken care of. He always is. Such procedure is the signal to the other officer to turn the man down. The would-be borrower friend, of course, becomes angry and furious at this other officer—but not at Mr. McHugh, who still retains the friendships.”

Before the end of 1920, Roger Babson’s predicted depression did strike—with sudden and intense fury. By January, 1921, we had reached and passed its lowest ebb.

“Thermometers on the Wall”

At this time Roger Babson once again was the guest speaker in the Morrison Hotel Cameo Room Association of Commerce luncheon.

“Well, gentlemen,” he said, “you will remember that a year ago I warned you that within one year we would be in the throes of the worst depression our generation has ever seen. I noticed many of you smiling unbelievingly then. Well, that year has rolled around, and here I am again, and here is the depression with me.”

Chicago business leaders were not smiling now. Mr. Babson then proceeded to explain why he knew what was coming and business executives did not.

“It is now mid-winter,” he said. “If I want to know what the temperature is, now, in this room, I go to the wall and look at the thermometer. If I want to know what it has been, up to now, and the existing trend as of the moment, I look at a recording thermometer. But if I want to know what the temperature in this room is going to be, an hour from now, I go to the source which determines future temperatures—I go down to the boiler-room and see what is happening down there. You gentlemen looked at bank clearings, indexes of business activity, stock car loadings, stockmarket quotations—you looked at the thermometers on the wall; I looked at the way people as a whole were dealing with one another. I looked to the source which determines future conditions. I have found that that source may be defined in terms of ‘righteousness.’ When 51% or more of the whole people are reasonably ‘righteous’ in their dealings with one another, we are heading into increasing prosperity. When 51% of the people become ‘unrighteous’ in their business dealings with their fellows, then we are headed for bad times economically!”

I have never forgotten Mr. Babson’s explanation. I hope my readers today may remember and profit by it, too.

I paid with the loss of my business to learn the lesson!

Every one of my big-space advertisers in the tractor and similar industries went into economic failure in that flash depression of late 1920. It wiped out my business and source of income—literally!

I was not a quitter. I had learned, now, not to give up. But I had not learned that a dead horse is dead! For two years I stayed on in Chicago vainly attempting to revive a dead business. •